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What is the role? We’re looking for an inspiring and commercially minded Retail Service Training Manager to design and deliver impactful training programs that elevate customer experience, strengthen sales capability, and drive service excellence across our retail stores. In this role, you’ll define service standards, coach teams, and use...
Brand Excellence Coach – Lancaster/Carlisle - Express, Equity and we're Serving - 6 Month Fixed Term Contract. The purpose of the role is to ensure Costa brand standards are implemented & maintained across all served and self-served platforms and identify potential performance and implementation gaps across those platforms to...
About us At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike...
About us At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike...
Job Description You will deliver inspiring and impactful clienteling and service development programmes to support the business in achieving its expectations and ambitions to meet customer needs. Your main focus will be to coach clienteling team members and Department managers to help improve individual skills, whist enhancing the...
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