Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: 12hrs base contract (For you first 2 weeks of training there is a base contract of 12hrs after your training you will have the option to increase with a max cap at 30hrs this is subject to your availability)Contract Length: Ending Monday 4th JanuaryAvailability: To apply for this role you must be available for a minimum of 3 full days per week with hrs ranging from 7am-9pm
Application Deadline: 12pm (Mid-day) Friday 23rd OctoberApplication Outcome: Monday 26th OctoberRecruitment Evening: Wednesday 28th October 18:45-20:45Trial Shifts: Saturday 31st October, Sunday 1st November (2hrs slots) Start Date: Wednesday 4th November
Key Training Dates:Please be advised these training dates are mandatory for the role and will be paid time. Failure to attend any of the trainings can lead to immediate dismissal
Onboarding & Customer Experience - Wednesday 4th November ( 18:30 - 21:00 )Ingredients and Ranges - Friday 6th November (18:30-21:00)Christmas Training - Monday 9th November (18:30-21:00)Stock and Till Training - Week day shift on week 9th Additional Training - Thursday 12th November (18:30-20:30)
Please note: Although Chat GPT has a place we ask that all application are personalised to you
We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.
Stock: Maintaining a high standard of cleanliness comes naturally. Ensuring displays are full and show of the freshness of our products. Your able to self manage and prioritise tasks to ensure stock is well managed. You can carry boxes whilst ensuring health and safety procedures are followed and maintain productivity
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: 12hrs base contract (For you first 2 weeks of training there is a base contract of 12hrs after your training you will have the option to increase with a max cap at 30hrs this is subject to your availability)Contract Length: Ending Monday 4th JanuaryAvailability: To apply for this role you must be available for a minimum of 3 full days per week with hrs ranging from 7am-9pm
Application Deadline: 12pm (Mid-day) Friday 23rd OctoberApplication Outcome: Monday 26th OctoberRecruitment Evening: Wednesday 28th October 18:45-20:45Trial Shifts: Saturday 31st October, Sunday 1st November (2hrs slots) Start Date: Wednesday 4th November
Key Training Dates:Please be advised these training dates are mandatory for the role and will be paid time. Failure to attend any of the trainings can lead to immediate dismissal
Onboarding & Customer Experience - Wednesday 4th November ( 18:30 - 21:00 )Ingredients and Ranges - Friday 6th November (18:30-21:00)Christmas Training - Monday 9th November (18:30-21:00)Stock and Till Training - Week day shift on week 9th Additional Training - Thursday 12th November (18:30-20:30)
Please note: Although Chat GPT has a place we ask that all application are personalised to you
We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Provide excellent service running our Lush parties to all ages
- Grow confidence in our services such as mini facials and scalp massages
- Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
- Host parties and events for all ages
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.
Stock: Maintaining a high standard of cleanliness comes naturally. Ensuring displays are full and show of the freshness of our products. Your able to self manage and prioritise tasks to ensure stock is well managed. You can carry boxes whilst ensuring health and safety procedures are followed and maintain productivity
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Flexible working
- Tailored gender affirming care*
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
Salary range
- £13.45 per hour