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PA

PublishedPublished: 14/08/2026
Retail Staff

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We're looking for an organised, proactive and highly professional Personal Assistant to provide first-class support to our Online Director.

This is a fantastic opportunity for an experienced PA who thrives in a fast-paced environment, enjoys building strong working relationships, and takes pride in delivering exceptional support at executive level.

As a key member of the team, you'll be responsible for ensuring the smooth day-to-day management of schedules, communications and business activities, while acting as a central point of contact across the Online function.

Purpose of role:

To provide a high level of secretarial / administrative support in a timely and accurate manner to the Director in a fast paced, highly responsive working environment.

In this role you can expect to:

Pro-active Diary Management for the Director:

  • Planning ahead to ensure the Director has time to plan and prepare presentations for key events
  • Supporting with the diaries of the senior management team will also be required
  • Ensuring regular update takes place with you and the Director to ensure full understanding of diary to ensure prep time etc… is planned
  • Effective arrangement of all meetings, liaising with colleagues and PA’s and external suppliers.
  • Book meeting rooms, arrange refreshments, inform Reception, meet and greet all visitors
  • Arrange all travel, accommodation and dining reservations including ad hoc travel requests from the wider team

Email Management:

  • Action emails and inbox on behalf of the Director, highlighting which require immediate action or response.

Meeting Preparation:

  • Produce and circulate presentations for meetings
  • Prepare and circulate timely agendas and minutes in advance, follow up and chase outstanding actions
  • Provide Director with information prior to meetings and visits e.g. minutes / store packs
  • Attend and take minutes at all meetings.

In addition to these duties, you will be expected to:

  • Carrying out specific projects and research
  • Highlighting and driving new processes for the Director and within the Dept
  • Facilitate team offsite strategy days, and department events including Christmas party
  • General support to Senior team and wider department
  • Raise, approve and receipt Purchase Orders using SAP
  • Line manager support for Director - Monitor and approve holiday requests and absences via Nexus. Ensure sufficient cover across all teams
  • Act as key liaison point for the department and maintain good communication pathways.
  • Liaise with Central Services and IT regarding office moves, general maintenance
  • Process expense claims for Directors and Snr Team
  • Update Business Continuity Plans for Department
  • Update Department information including weekly updates, structure charts etc…
  • Maintain stationery supplies and process orders as required, within budgetary requirements
  • Managing Dept credit card

You should apply if:

  • Skilled at Diary Management and Inbox Management using Outlook
  • IT literacy (Word, Excel, PowerPoint, SAP, & Office 365 -Share point, One Drive & One Note)
  • You will have access to confidential information requiring absolute discretion at all times.
  • Able to communicate to all levels
  • Experience of working within a busy office environment
  • Good attention to detail, ability to prioritise workload.
  • Proactive approach in dealing with problems and queries
  • Flexibility
  • Holds a full, clean driving licence

Alongside this we can offer you:

  • Competitive salary with a comprehensive benefits package
  • 25 days holiday plus 8 bank holidays
  • Employee discounts, including 15% store discount and 30% Club Individual restaurant discount
  • Charity fundraising events
  • Long service awards
  • Reward and recognition
  • Plus, a range of additional benefits to support your wellbeing

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