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You will be responsible for: Shape and manage the test pipeline, identifying and prioritising opportunities across personalised capabilities and customer journeys Design and deliver end-to-end tests, collaborating with cross-functional teams to optimise personalised experiences Use data and insights to refine propositions, improve segment-specific journeys, and achieve commercial objectives Track...
You will act as the primary contact for Enterprise Analytics (EA) and other measurement teams, owning the Personalisation measurement backlog and leading sprint planning. In this role, you’ll partner closely with Customer teams, including Rewards and Customer Journeys, serving as a subject matter expert to create detailed briefs that deliver...
As a Marketing Manager for F&F, you will lead the development and execution of marketing plans for F&F clothing, drive customer engagement, and achieve commercial objectives. Accountable for working with internal teams and agency partners to deliver impactful campaigns and marketing initiatives across all channels. This role is “expert” and...
What is the role? As a Private Client Manager, you will be responsible for cultivating and managing relationships with Selfridges’ most valuable clients, including our elite VVSP+ (£50k+) and VVSP++ (£100k+) tiers, as well as newly introduced high-net-worth guests invited to experience our exclusive private shopping environments. You will...
You will deliver and optimise campaigns across direct channels using leading marketing technology platforms. You will drive personalisation and process improvements to achieve business and customer outcomes. You will be responsible for: Planning and end-to-end campaign management across direct channels (email, push, SMS, direct mail) and loyalty rewards,...
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