Retail Supervisor - Hammersmith
Flying Tiger Copenhagen started in 1995 in stylish Copenhagen. We have developed from a modest outlet to a recognised chain with 900 stores across 30 countries.
We opened our first UK store in Basingstoke in 2005, opening stores nationwide since then and are embarking on an ambitious UK expansion plan.
Our mission is to provide our customers with stylish products, in a fun and pleasant environment, at astonishingly good value. Flying Tiger Copenhagen is a variety store with a difference.
We look for staff who are enthusiastic and passionate about retail. Ambition and common sense matched with creative thinking and bags of enthusiasm are the key qualities we look for.
We are currently recruiting for a Supervisor to join our Hammersmith store!
Supervisor: Job Overview
In the absence of the Store and/or Assistant Manager, the Supervisor is responsible for effective running of the shop floor and for the opening/closing functions.
The Supervisor is responsible for managing staff, replenishment and merchandising; ensuring the shop floor is well-presented to customers to maximize sales and the store team delivers professional, friendly and timely customer service.
Supervisor: Key Responsibilities
•Under guidance of the Store / Assistant Manager prepare the daily floor plans
•Working with Store Management to ensure that the store runs smoothly
•Be able to independently run the shop floor in absence of Store/ Assistant Manager
•Delegating tasks to Sales Assistants and supporting them when needed to achieve objectives set on the daily floor plan
•Assist with stock deliveries, picking stock from the warehouse and bringing it to the shop floor and pricing stock
•Accurately operate the tills ensuring credit card and cash payments are done efficiently and without error
•Ensure cashing up procedures are followed strictly when responsible for cashing up
•Develop good product knowledge and be ready to assist customers by providing them with product knowledge when appropriate
•Ensure Flying Tiger Copenhagen merchandising guide lines are fully implemented on a daily basis
•Ensure merchandising is proactively planned in line with ordering
•Ensure that our products are immaculately displayed, priced correctly and replenished in a timely fashion
•Ensure relevant reactive action is carried out as a consequence of daily changes to sales patterns
•Review the whole store on a daily basis to check whether displays need replacing and decide on appropriate new displays to replace it
•Deputizing in the absence of the Store Manager and Deputy Manager, taking responsibility for store opening and closing procedures, cashing up and banking activities
•Coach and mentor Sales Assistants under the guidance of the Store Manager and Deputy Manager
•Working as a team, providing cover for colleagues as necessary
Supervisor: The Person
•Minimum of 2 years management experience in a fast-paced company
•Organized with proven ability to prioritize and lead a team
•Flexible and adaptable in your approach with the ability to multi-task
•Self-managed and able to hit the ground running
•Good problem solving and decision making skills
•Excellent communication and coaching skills via written (including MS Outlook, Excel and Word) and spoken English
•Ability to build a quick and strong rapport with other individuals
•Flexible with hours and peak periods of work essential
Flying Tiger Copenhagen offers a rewarding and fun place to work. We have a Scandinavian management style with a relaxed and professional attitude. Much effort is made to train, mentor and develop our teams.
If a career at Flying Tiger Copenhagen excites you and you have the necessary skills and experience we require, please send us your CV, salary details (current and required) and notice period.