Customer Assistant - Express
What's in it for you:
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
Life Assurance - 5 x contractual pay
Share Schemes – Join ‘Buy As You Earn’ and ‘Save As You Earn’ after 3 months service
Colleague Clubcard (including a 2nd card for a family member) after 3 months service
10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
10% off One Stop
10% off pay monthly & SIM only deals with Tesco Mobile
20% off all F&F purchases
20% off car, pet and home insurance at Tesco Bank. T&C’s apply
25% off Tesco Café
50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
50% off health checks at Tesco Pharmacy
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
Cycle to work scheme
Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
Our Employee Assistance Programme helps you deal with life’s challenges.
Financial wellness - Tesco has partnered with experts to help you make the most of your money
Get involved in a range of fundraising activities with our long-term charity partners
About the role:
Days From time To time Fri 16:00:00 24:00:00
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
Serving customers on our checkouts ensuring they receive an easy, seamless personalised experience
Delivering department routines
Manually condensing stock and handling products with care to maintain product quality
Championing the reduction of food waste
Following company policies and adhering to health and safety guidelines
Being knowledgeable about the products and services in my store and helping customers by giving great natural service
Replenishing products within my store
At times, you may be required to accept deliveries into the store
From time to time, we may need you to cover and be responsible for the store. We will provide full training and an additional skills payment is made for the time you complete this responsibility. We will talk to you about these details specifically - this is not a compulsory requirement.
You will need:
A passion for delivering great service, greeting customers with a smile and serving them with pride
The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
To take the initiative and make decisions that are right for our customers
Work well within a team and communicate openly with others
Build relationships with colleagues to create a team spirit, having fun and celebrating success
Be at work on time, well presented ready to be a brand ambassador