Business Development Manager (Leased & Tenanted) - South Wales
At Marston’s we are on a journey to create pubs to be proud of through being guest obsessed, continually raising the bar and driving growth across the business.
As a dedicated pub business, we have clear and bold aspirations for the future. We’ve got around 12,000 teammates working in c.1,500 pubs, bars, lodges and offices across the UK, all working together to create more happy, memorable, moments that truly matter for our guests and people every day.
Our commitment to our colleagues is underpinned by a very clear set of values and behaviours that we put at the heart of everything we do. These make it the very special place that Marston’s is known to be.
We are Guest Obsessed - we put our guests first always, aiming to delight them when they’re in our pubs.
We Raise the Bar - we’re committed to each other, the business and being the best version of ourselves.
We will Grow - we challenge ourselves and each other, to ensure we’re always being the best we can possibly be.
The Job Role:
To work as a multi-site Business Development Manager working within The Statutory Code. Anticipating, responding to and supporting our Tenanted and Leased, Pillar and Foundation Partners in the successful operation of their business. To act as a knowledgeable and experienced “Industry advisor”.
The success of this role will be achieved through exceptional operational management of an area of individual pub businesses
To have quality business meetings with our pub Partners focusing on sales and profit growth offering on-going support
Success in this role will be achieved by strong planning / operational controls in line with legislation, combined with the ability to motivate and influence our partners to keep their offer varied and exciting for customers
A strong performance will be driven by the ability to coach, advise and develop our pub Partners
To identify, source and recruit the best possible licensee for the business
Maximise the potential of our teams, individuals and self to deliver operational excellence
To bring to our business and consistently deliver the highest level of professionalism, passion and pride, always looking to raise the bar
Sales and profit generation, understanding the consumer and market to drive sales and footfall, positioning the business to maximise all sales opportunities within the community it serves
To read and interpret key financial information to drive profit in our pubs
To operate our businesses to the highest standards, exceeding current business and legislative guidelines
Influence and negotiate a positive outcome for the business with effective communication at all levels, this includes consumers, operators and the company as a whole
Profile of Ideal Applicant:
Experienced multi-site operator (experience within the retail, hospitality or service sector is advantageous)
Previous Profit and Loss responsibility with strong commercial awareness and business acumen. Excellent communication skills with the ability to lead, coach and influence our Tenanted and Leased Partners through a partnership approach
High level of attention to detail, standards and offering
Previous BDM experience within a Tenanted and Leased business
Self-motivated with a drive to get things done in an environment that demands reaction at short notice either as an individual or as a team
Excellent organisational and time management skills
Flexible working to accommodate weekend working, peak trade visits, CAPEX projects
IT literate with high levels of numeracy and literacy
Full UK driving license
What You Get In Return:
33 days annual leave (including bank holidays) with the ability to buy and sell holiday
20% off in Marston’s pubs and accommodation through our Privilege Card
Marston’s Rewards Programme (discounts on many high street and online major retailers)
Share Save Incentive Scheme
Company Contributory Pension Scheme (up to 7% of salary)
Employee Assistance programme
Various wellbeing support services, such as a completely confidential 24/7 telephone helplines and access to online services
Provision of up to 6 counselling sessions will be offered, as part of our wellbeing support services
Apprenticeship Programme – we offer training & development at any stage of your career
Long service Recognition
Group Bonus Scheme
Car Allowance – £7500 per annum
Private Medical Insurance
A fun, inclusive working environment