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Customer service assistant

Customer service assistant

PublishedPublished: 14/07/2026
Retail Staff

As a Customer service assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.


Here's an idea of what your shift patterns will be: Variable shifts

Please note: This role is contracted to 50.2 weeks per year

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Crafting eye-catching food and counter displays that draw customers in
  • Proudly representing Defence and and embodying our positive brand image
  • Handling transactions with ease and operating the cash register efficiently
  • Upholding the highest standards of Food Handling & Hygiene
  • Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Our ideal Customer service assistant will:

  • Bring a positive, can-do attitude to everything you do
  • Show genuine passion for delivering exceptional customer service
  • Excel as a supportive and collaborative team player
  • Embrace the excitement of thriving under pressure
  • Demonstrate impeccable time management and reliability
  • Prioritise safety in every task you undertake
  • Previous experience in a similar role is a bonus, but your enthusiasm is what truly matters

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1307/95292001/52671371/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!