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Security Operations Centre Operator - Days - 12 month fixed term contract
Full Time
About the role Our security Hub operation in Daventry is transforming the way that Safety, Security & Shrinkage operate across our stores. In this challenging, fast paced role, you will join a passionate team to review CCTV and data to identify suspicious activity for a set number of stores and collate your findings into comprehensive case files. What is in it for you We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Analysing store‑level reports to identify key risks, patterns, and emerging trends.
Requesting and gathering additional data to support investigations into specific cases.
Communicating with stores and Shrinkage & Security Managers to gain insight into ongoing issues.
Managing your workload effectively to ensure all deadlines are consistently met.
Handling all data confidentially and securely, in full compliance with Information Security policies.
Maintaining discretion and confidentiality when dealing with sensitive information and case files.
Maintaining awareness of the intelligence landscape to identify risks, threats, and challenges to the business.
Collaborating with the Intelligence Analyst to produce regular, actionable intelligence reports.
Providing intelligence assessments using data from risk service providers and open‑source intelligence (OSINT). Actively monitoring global security incidents to assess potential impact and identify strategic trends.
Collecting, analysing, and interpreting complex data related to security threats and incidents.
Producing and distributing timely intelligence and incident reports to relevant stakeholders.
Communicating professionally and effectively with internal colleagues via telephone and email.
Liaising with departments across the business to support risk reduction and coordinated incident resolution. You will need Strong organisational and time‑management skills, with the ability to manage competing priorities effectively.
Excellent communication skills, both written and verbal.
High attention to detail, with the ability to handle sensitive information accurately.
Proficiency in Microsoft Office applications, including Excel and Word.
Experience of working within a retail, stores, or security environment.
Experience of data manipulation or CCTV review is desirable, but not essential. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
- Annual bonus scheme of up to 10% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- This information is a shortened summary, refer to our policies for full details.
Analysing store‑level reports to identify key risks, patterns, and emerging trends.
Requesting and gathering additional data to support investigations into specific cases.
Communicating with stores and Shrinkage & Security Managers to gain insight into ongoing issues.
Managing your workload effectively to ensure all deadlines are consistently met.
Handling all data confidentially and securely, in full compliance with Information Security policies.
Maintaining discretion and confidentiality when dealing with sensitive information and case files.
Maintaining awareness of the intelligence landscape to identify risks, threats, and challenges to the business.
Collaborating with the Intelligence Analyst to produce regular, actionable intelligence reports.
Providing intelligence assessments using data from risk service providers and open‑source intelligence (OSINT). Actively monitoring global security incidents to assess potential impact and identify strategic trends.
Collecting, analysing, and interpreting complex data related to security threats and incidents.
Producing and distributing timely intelligence and incident reports to relevant stakeholders.
Communicating professionally and effectively with internal colleagues via telephone and email.
Liaising with departments across the business to support risk reduction and coordinated incident resolution. You will need Strong organisational and time‑management skills, with the ability to manage competing priorities effectively.
Excellent communication skills, both written and verbal.
High attention to detail, with the ability to handle sensitive information accurately.
Proficiency in Microsoft Office applications, including Excel and Word.
Experience of working within a retail, stores, or security environment.
Experience of data manipulation or CCTV review is desirable, but not essential. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.