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Are you an experienced Facilities or Soft Services Manager with a passion for delivering exceptional service, leading high-performing teams and driving operational excellence?

We are looking for a Cleaning Manager to take overall responsibility for the delivery of FM services across a varied and dynamic estate. You'll lead a team of FM professionals, manage supplier relationships, ensure service excellence and work closely with our client to continuously improve performance.

What You'll Be Doing

Leading and developing the FM team to deliver outstanding service standards.
Managing cleaning and soft services operations in line with contractual requirements.
Ensuring full compliance with Health & Safety, COSHH and company procedures.
Managing labour, equipment and resource budgets to achieve operational targets.
Overseeing rotas, timesheets, payroll administration and workforce planning.
Managing subcontractors and suppliers including waste, laundry, pest control and other support services.
Building strong client relationships and identifying opportunities for service improvement.
Driving continuous improvement across quality, cost, delivery and safety.

What We're Looking For

Previous experience managing a cleaning or soft services operation within a commercial environment.
Strong people management and leadership skills.
Good understanding of Health & Safety legislation and COSHH.
Excellent communication and stakeholder management abilities.
IT literate with strong numerical and administrative skills.
NVQ Level 3 (or equivalent) preferred.
Full UK manual driving licence.
Flexible approach to work and travel as required.

Why Join Us?

This is an exciting opportunity to join a leading FM operation where you'll have the autonomy to make a real impact, develop your team and build strong client relationships while delivering high-quality services across a prestigious contract.

Interested? Apply today and take the next step in your Facilities Management career.