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The Role

This is an incredible opportunity to shape internal communications at NEXT. Joining our expanding Employer Brand team, you will lead and develop the internal communication strategy and messaging, ensuring our values and goals are delivered clearly across both our Head Office and retail populations.

Reporting directly to the Employer Brand & Social Media Manager, this role offers a high level of impact, a dedicated team to manage, and the scope to collaborate with stakeholders across HR, broader communication teams, and at Director level.

The role is offered on a 12 months Fixed Term Contract basis

What You Will Take On

• Lead, manage, and mentor a dedicated internal communications team to develop their potential.

• Optimise, maintain, and expand our current internal channels, including the intranet and all communication platforms under Life at NEXT.

• Create clear, effective digital and traditional resources and campaigns to engage, support, and inform our retail and Head Office teams

• Champion and support internal people networks by driving their communication strategies and coordinating corporate events.

• Plan and execute high-quality, engaging events tailored for both Head Office staff and retail populations.

• Maintain structured, regular communications to keep key stakeholders informed of upcoming campaigns.

What You Will Bring

• Proven experience managing, developing, and mentoring an internal communications or engagement team.

• Demonstrated ability to plan, deliver, and manage large-scale corporate communication campaigns and complex projects in a fast-paced environment.

• Exceptional copy-writing, proofreading, and verbal or digital presentation capabilities.

• Strong interpersonal skills with a track record of collaborating with senior stakeholders.

• Foundational knowledge of Employer Branding principles, Google Analytics, Google Workspace tools, or basic Adobe Creative Suite is advantageous.

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Benefits

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.