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Customer Assistant - Hospitality - Waterside Simply Foods

Customer Assistant - Hospitality - Waterside Simply Foods

locationUnited Kingdom
PublishedPublished: 14/07/2026
Retail Staff
Full Time

Work Pattern
Monday 12:00-17:00
Tuesday 12:00-17:00
Wednesday 12:00-17:00
Thursday 06:45-14:00
Friday 12:00-17:00

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

  • Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

  • At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

  • Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

  • Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.