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ProfileCustomer-focused and reliable hospitality team member with experience delivering excellent service in a busy café environment. Passionate about creating a positive customer experience through friendly service, high standards of food and drink preparation, and maintaining a clean, safe, and welcoming café environment. Experienced in working as part of a team, supporting daily operations, handling customer enquiries, and preparing quality coffee and food to company standards. Committed to food safety, hygiene, and consistently exceeding customer expectations.Key Skills

Excellent customer service
Strong communication skills
Barista and coffee preparation
Food preparation and presentation
Food safety and allergen awareness
Cash handling and security procedures
Teamwork and collaboration
Organisation and time management
Health and safety compliance
Positive, flexible, and reliable approach

Key Responsibilities

Deliver exceptional customer service and create a welcoming environment.
Prepare and serve high-quality food and beverages, including coffee.
Maintain excellent product knowledge to assist customers with their choices.
Handle customer queries and feedback professionally.
Support café opening and closing procedures.
Ensure food is prepared and served in line with safety and hygiene standards.
Maintain clean and well-presented counters, displays, workstations, and seating areas.
Operate coffee machines and café equipment safely and effectively.
Follow cash handling and security procedures.
Promote a safe working environment and report any hazards or incidents.

Personal Qualities

Passionate about customer satisfaction
Reliable and hardworking
Friendly and approachable
Flexible and adaptable
Team-focused
Quick learner
Uses initiative and works proactively

As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.

Here's an idea of what your shift patterns will be: Variable shifts

Your key responsibilities will include:

Preparing delicious, high-quality food that delights our clients and customers
Crafting eye-catching food and counter displays that draw customers in
Proudly representing a major High Street brand and and embodying our positive brand image
Handling transactions with ease and operating the cash register efficiently
Upholding the highest standards of Food Handling & Hygiene
Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Our ideal Catering Assistant will:

Bring a positive, can-do attitude to everything you do
Show genuine passion for delivering exceptional customer service
Excel as a supportive and collaborative team player
Embrace the excitement of thriving under pressure
Demonstrate impeccable time management and reliability
Prioritise safety in every task you undertake
Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0707/45050001/52819098/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!