Wedding Conference & Events Coordinator

Wedding Conference & Events Coordinator - Sedgebrook Hall, Northampton | Full-Time / Permanent - £28,828 Per Annum

We're currently recruiting a dedicated Weddings, Conference & Events Co-ordinator at Sedgebrook Hall (The Venues Collection) on a full-time basis, contracted to 40 hours per week.

As a Weddings, Conference & Events Co-ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Here's an idea of what your shift patterns will be: Monday to Friday with occasion al Saturday suited around the business. Working hours, 8 hours a day between 8am & 6pm.

Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Sedgebrook Hall. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Sedgebrook Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Your key responsibilities will include:

• Meet with clients to discuss their wedding vision and preferences
• Coordinate and manage all aspects of the wedding planning process, including contract negotiation, and budget management
• Create and maintain detailed timelines and checklists to ensure all tasks are completed on time
• Communicate with the wedding party to ensure they are informed and comfortable with the plan
• Handle any unexpected issues or emergencies that may arise during the planning process.
• Manage confirmed bookings and co-ordinate information in order to hand over to the operational team.
• Provide a high level of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with the company guidelines and policies.
• Ensure the smooth operation of the sales office by defining, documenting, and delivering a professional sales service.
• You will be required to be pro-active and research past and present companies.
• Used to handling a high volume of enquiries and dealing with those in a timely manner.
• Be flexible and dedicated to all types of sales enquiries.
• Opera S&C experienced preferred but not essential

Our ideal Weddings, Conference & Events Co-ordinator will:

You will be passionate about customer service and hospitality with an interest events. You will possess the knowledge of events and sports. A head for figures and commercial awareness.

• Excellent verbal and communication skills is confident and can make decisions
• Strong organisational and administrative skills
• Confident and ability to be a team player. Assertive, calm and works well under pressure.
• Ability to multitask, think fast and to deliver solutions to customer requirements
• Diplomatic and discreet and can manage customer feedback and confidently manage complaint handling
• A good sense of humour, a Self-starter and ability to motivate others
• Motivated by a passion for quality and great service delivery
• A “can do “attitude & instils this within the wider team
• To be an excellent ambassador for the business
• This role will involve some weekend working due to the nature of wedding showrounds & appointments

Part of Compass Group UK&I, we are a grouping of five easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

Benefits

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Sedgebrook Hall. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Sedgebrook Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0307/94216001/52818510/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!