About the role
Minimum 6-12 months experience in a technology support, environment management, testing, or engineering role.Degree in Computer Science, Information Technology, Engineering, or equivalent experience preferred.Relevant cloud certifications (AWS or Azure) would be advantageous.What You'll GainExposure to AWS and Azure cloud platforms.Opportunity to shape a brand-new Test Environment Management function.Involvement in strategic environment design, monitoring, and automation initiatives.Collaboration with multiple technology domains and stakeholders.Career development opportunities into Cloud Engineering, Platform Engineering, Environment Management Leadership, or Solution Architecture.Key CompetenciesIncident ManagementEnvironment SupportProblem SolvingStakeholder ManagementAWS FundamentalsAzure FundamentalsMonitoring & ObservabilityServiceNowLinux AdministrationMiddleware Support (WebLogic)Continuous ImprovementCommunication & CollaborationTest Environment ManagementAutomation Mindset About us At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve. At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed. We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.When you join Tesco Bengaluru in this role, you'll be employed by Tesco Bengaluru Private Limited, the Tesco legal entity responsible for your employment.
As IMS continues its strategic separation from BBUK, we are building a new Test Environment Management capability to support our future technology landscape. This is an exciting opportunity to join a greenfield programme and play a key role in establishing the processes, governance, tooling, and operating model that will underpin test environment services across IMS.
The Environment Senior Analyst will support the management, stability, availability, and performance of IMS test environments while working closely with engineering, infrastructure, delivery, and business teams. The role offers exposure to modern cloud technologies across AWS and Azure and provides opportunities to contribute to automation, observability, and environment optimisation initiatives.
What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Environment Support & Incident ManagementProvide first-line support for IMS test environment incidents, ensuring timely assessment, triage, and resolution coordination.Act as the central point of contact between technical teams and stakeholders during environment-related incidents.Follow the incident management lifecycle, including:Incident assessment and prioritisation.Escalation management.Tracking and coordination of resolution activities.Updating and closing tickets in ServiceNow.Support major test events and business-critical testing activities by ensuring environment availability and stability.Environment Monitoring & ObservabilitySupport the design and implementation of monitoring, alerting, and observability solutions.Proactively identify environment issues before they impact testing activities.Analyse trends and recurring incidents to recommend preventative actions and service improvements.Contribute to reducing operational support effort through enhanced monitoring and automation.Environment ManagementSupport the delivery of the IMS Test Environment Management Strategy.Assist with environment provisioning, configuration, and maintenance activities.Ensure environments are fit for purpose and aligned to testing and delivery schedules.Help maintain environment documentation, standards, and operational procedures.Technical CollaborationCollaborate with cross-functional teams to maintain end-to-end environment connectivity and performance.Support testing activities across:WQB Motor & Home platforms.Presentation and Web Server layers.Middleware technologies including WebLogic.Linux-based services.CDL Core Product integrations.Work closely with cloud, infrastructure, development, and testing teams to resolve environment issues.Knowledge Sharing & Continuous ImprovementDevelop and maintain a strong understanding of IMS architecture and cloud platforms.Share knowledge, best practices, and lessons learned across the team.Contribute to process improvement initiatives and the long-term Environment Management roadmap.Identify opportunities for automation, operational efficiencies, and service optimisation. You will need QualificationsMinimum 6-12 months experience in a technology support, environment management, testing, or engineering role.Degree in Computer Science, Information Technology, Engineering, or equivalent experience preferred.Relevant cloud certifications (AWS or Azure) would be advantageous.What You'll GainExposure to AWS and Azure cloud platforms.Opportunity to shape a brand-new Test Environment Management function.Involvement in strategic environment design, monitoring, and automation initiatives.Collaboration with multiple technology domains and stakeholders.Career development opportunities into Cloud Engineering, Platform Engineering, Environment Management Leadership, or Solution Architecture.Key CompetenciesIncident ManagementEnvironment SupportProblem SolvingStakeholder ManagementAWS FundamentalsAzure FundamentalsMonitoring & ObservabilityServiceNowLinux AdministrationMiddleware Support (WebLogic)Continuous ImprovementCommunication & CollaborationTest Environment ManagementAutomation Mindset About us At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve. At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed. We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.When you join Tesco Bengaluru in this role, you'll be employed by Tesco Bengaluru Private Limited, the Tesco legal entity responsible for your employment.