Simply Foods Store Manager - Chichester Area
As a Deputy Store Manager in Food, you’ll play a key role in bringing the very best of M&S Food to life. You’ll lead your teams to deliver exceptional customer service, outstanding product availability and quality, and strong commercial performance in a fast-paced retail environment.
As a Simply Food Store Manager, you’ll take ownership of the full store operation, leading with confidence, building high-performing teams and setting the pace. You’ll deliver against the retail plan and create a store where customers love to shop and colleagues are proud to work.
Whichever role you join us in, we’re looking for resilient, commercial and inspiring leaders who combine strong operational expertise with a genuine passion for custo What you’ll do
- Lead the day-to-day operation, creating an exceptional customer experience while driving strong commercial performance, excellent standards and operational delivery.
- Support the delivery of the retail plan across sales, profit, service, standards, compliance and people, taking ownership and accountability for results.
- Lead from the front, setting the pace for the team and stepping up to take broader responsibility for the operation when required.
- Coach and develop managers and colleagues, building confident, high-performing teams and creating a culture where people feel motivated to perform at their best.
- Use data and insight to identify opportunities, make informed commercial decisions and continually improve performance, service and efficiency.
- Lead and support change with clarity, energy and pace, helping teams embrace new ways of working.
- Champion digital adoption and omnichannel retailing, helping teams create a seamless experience for customers across both online and in-store channels.
- Set and maintain consistently high standards across service, product presentation, availability, compliance and operational excellence.
- Create an environment where customers love to shop and colleagues are proud to work.
- Build a diverse, engaged and motivated team that thrives on collaboration, accountability and continuous improvement.
- An experienced leader from a fast-paced retail, hospitality or customer-focused environment, with experience leading and developing teams.
- Commercially astute and operationally strong, with a clear focus on delivering results, standards and an exceptional customer experience.
- A confident, hands-on leader who brings energy, clarity and accountability while bringing others with you.
- Skilled in coaching, feedback and performance management, with a genuine passion for helping people develop and succeed.
- Comfortable using data, insight and digital tools to make better, faster decisions.
- Strong at planning and prioritising, balancing the bigger picture with the detail needed to deliver day to day.
- Adaptable and resilient, with the confidence to make decisions and respond quickly in a fast-changing environment.
- A collaborative leader who builds strong relationships and works effectively with colleagues and wider teams to deliver results.
- Passionate about delivering great service and creating an inclusive environment where both customers and colleagues can thrive.
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
We’re hiring across our South Yorkshire Region rather than an individual store, meaning successful candidates will be considered for various management opportunities across London offering variety, flexibility, and the chance to build a meaningful and significant career with M&S.
Make your mark with M&S. Apply today and be part of our transformation today.
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