We are looking for a Senior Product Manager who will define market leading experience for our customers to drive customer engagement, conversion and retention by bringing a step-change to the shopping journey on Tesco.com website and Tesco Grocery Shopping App. As a subject matter expert in customer experience, you will work with Customers, Business stakeholders, Technology and Design experts and several other product managers across the organisation to deliver exciting and critical business and customer outcomes.
TESCO’s Grocery Home Shopping, is the largest online grocery business in the UK and has a very strong presence in Republic of Ireland and Central Europe.
Our Product Managers at TESCO Technology are passionate about solving problems. They take accountability for complex and strategic products, and are empowered to drive the product strategy, the roadmap, and the outcomes. Driven by curiosity and innovation, coupled with strong partnership with Business, Engineering, User Research and Data Science teams, our product managers create value for our Customers and Businesses across all markets.
We offer exciting & industry leading opportunities, a great team, an excellent benefits package, and significant career development opportunities.
What is in it for you We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
Evolve and drive the product vision, strategy, and the long-term roadmap
Proactively partner with peers and senior stakeholders to set the future direction of Inspirations led online shopping as part of the wider business strategy across all TESCO Markets
Understand key user personas, customers segments for the product and their pain points.
Accountable for the performance and adoption of the product and responsible for the Outcomes and Key Results (OKRs)
Prioritise work and decisively resolve trade-offs with peers and senior leaders
Lead discovery for key opportunities, evolve product feasibility, viability and desirability in line with customer and business goals and intended strategic impact
Effectively document and explain new requirements to the engineering team clear with acceptance criteria and help the team in breaking down complex work into smaller, deliverable chunks of value that can be delivered faster
Sequencing of different opportunities and initiatives in line with product vision, strategy and outcomes.
Drive the acceptance and adoption of ideas and improvements with product teams and engineering stakeholders
Provide direction to cross functional team (s) on near to mid-term priorities
Building strong collaboration with several teams and stakeholders including Operations teams, 3rd Party Partners, User experience (UX), Data Science, Engineering teams etc.
Strong judgement in assessing opportunities, insights and data to establish emerging customer needs
Leadership and direction setting for cross functional team(s) with decision making on near-term priorities versus long term strategic path.
Influencing your teams and stakeholders to drive change and product driven value creation.
Experience in product management of Front-End products (e.g. Websites and Mobile Apps)
Experience and understanding of agile techniques to deliver market leading products
Experience in managing products across different stages of the product lifecycle
Experience in Online Shopping and E-Commerce is preferred but not mandatory