Online Trading Manager

An exciting opportunity has arisen for an experienced Digital Trading Manager to join one of the UK's most recognisable jewellery retailers. You'll play a pivotal role in shaping the online customer experience, driving commercial performance, and delivering a customer-first digital trading strategy that supports ambitious growth plans. Reporting to the Head of Ecommerce Trading, you'll have the opportunity to influence key business decisions, optimise online performance, and help millions of customers celebrate life's most meaningful moments.

In this role, you'll take ownership of the commercial performance of the website, delivering against revenue, conversion, and profitability targets. You'll define and execute the digital trading strategy, lead the online trading calendar, and bring key campaigns, promotional events, and seasonal moments to life. Using customer insight, trading data, and performance analytics, you'll identify opportunities to improve results, optimise the customer journey, and enhance conversion through testing, personalisation, and continuous improvement. You'll also oversee onsite merchandising, navigation, search, and product presentation to maximise customer engagement and sales performance.

To be successful, you'll bring significant experience within ecommerce trading, digital commerce, or online retail leadership, along with a proven track record of driving revenue growth through digital channels. You'll possess strong commercial acumen and analytical skills, with experience using tools such as Adobe Analytics, Contentsquare and advanced Excel to support decision-making and improve performance. You'll be highly proficient in customer journey optimisation, conversion rate improvement, and trading analysis, while also demonstrating the ability to influence stakeholders at all levels across a complex business environment.

You'll be joining a collaborative and forward-thinking organisation where innovation, customer experience and commercial excellence are at the heart of everything they do. You'll work closely with teams across Marketing, Merchandising, Technology, Finance and Customer Experience, helping to shape future trading priorities and business investment decisions. In return, you'll have the opportunity to lead and develop a high-performing Digital Trading team, make a significant impact on the growth of a leading retail brand, and further advance your career within a dynamic and fast-paced ecommerce environment.

The salary is paying up to £70,000

Benefits:

• 30% discount
• Retirement saving plan
• Life assurance
• Health & Wellbeing scheme

Reference: CJ - 01003