As a Lead Product Manager for Homepage & Navigation you will define and drive the strategy for Tesco's most important digital customer touchpoints across web and app. You will lead a team of Product Managers responsible for creating a seamless, personalised and scalable experience that helps millions of customers discover, navigate, shop and engage across Tesco's digital ecosystem.
You will shape the vision for the homepage, global navigation, proposition discovery and personalisation experiences, ensuring customers can effortlessly move between missions, propositions and services including Grocery, Marketplace, F&F, Whoosh and Clubcard. You will balance customer needs, commercial priorities and technology opportunities to create experiences that drive engagement, basket growth and long-term customer value.
As a Lead Product Manager, you will be expected to represent your product area to senior leadership, build trusted relationships across Product, Engineering, Design, Marketing and Proposition teams, and have a deep understanding of customer behaviour, business performance and key product metrics. Over time, success becomes less about individual delivery and more about your ability to create clarity, empower your team and drive impact through others.
This role requires regular collaboration across Tesco's business functions and close engagement with customers to understand emerging needs, behaviours and opportunities.
What is in it for you We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
Defining and evolving the vision, strategy and roadmap for Tesco's homepage, navigation and discovery experiences.
Creating a "One Digital Front Door" experience that helps customers discover, navigate and engage across Tesco's ecosystem.
Driving proposition awareness and discovery across Grocery, Marketplace, F&F, Whoosh, Clubcard and future growth opportunities.
Leading Tesco's approach to personalised and dynamic customer experiences, ensuring relevance while maintaining simplicity and trust.
Identifying opportunities to declutter customer journeys and create scalable experiences that can support future propositions and missions.
Partnering with senior stakeholders across Product, Engineering, Design, Marketing, Trade and Proposition teams to align priorities and investment decisions.
Owning performance against key customer and business outcomes, including engagement, proposition discovery, customer navigation success, conversion and customer satisfaction.
Using customer insight, behavioural data and experimentation to continuously improve customer experiences and validate strategic decisions.
Championing AI-enabled personalisation and discovery capabilities that create more relevant and engaging experiences for customers.
Prioritising initiatives and managing trade-offs across multiple customer, commercial and technical objectives.
Establishing clear product goals, OKRs and measures of success for your area.
Building and developing a high-performing team of Product Managers and supporting their professional growth.
Creating an environment where teams can move quickly, solve customer problems and continuously deliver value.
Significant Product Management experience leading customer-facing digital products at scale.
Experience developing product strategies and translating long-term vision into actionable roadmaps.
Strong understanding of customer journeys, UX principles, information architecture, navigation and discovery experiences.
Proven ability to use customer research, behavioural analytics and experimentation to inform product decisions.
Experience defining and measuring product success through metrics and outcomes rather than outputs.
Strong commercial awareness and understanding of how digital experiences influence engagement, conversion, basket growth and customer lifetime value.
Ability to work across complex stakeholder environments and influence decisions at senior leadership level.
Demonstrated experience leading and developing Product Managers.
Experience working closely with Engineering, Design and Data Science teams to deliver customer value.
Strong understanding of personalisation, recommendation systems and AI-enabled customer experiences.
Ability to balance short-term optimisation opportunities with long-term strategic investments.
Excellent communication and storytelling skills, with the ability to articulate vision and strategy to a wide range of audiences.
A growth mindset and passion for creating simple, intuitive and scalable customer experiences.