IT Retail Systems Consultant 13 Month Fixed Term Contract

Summary

£59,400* up to £77,000* per annum | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.

Just like you.

We are seeking a driven IT Retail Systems Consultant to join our team in our new, state-of-the-art Tolworth head office on a 13-month contract. If you are passionate about delivering fantastic service and have a genuine, deep-seated interest in the latest store technology, this is a fantastic opportunity to build your career within a dynamic, international environment.

Reporting to the Team Manager, you will manage the delivery and support of our Customer Solution portfolio—including POS, self-checkout, and payment systems. You will play a key role in driving innovation and ensuring an optimal, seamless shopping experience for our customers, utilising your technical expertise to support critical store systems.

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.

What you'll do

• Collaborate with cross-functional teams and external suppliers to capture requirements and deliver fit-for-purpose solutions.

• Analyse project progress and manage multiple initiatives simultaneously.

• Ensure solution stability and quality across the product lifecycle.

• Drive innovation across Lidl GB stores through new technology.

• Provide expert 3rd-line system support and ensure timely technical resolutions.

• Maintain documentation, including configurations, test scripts, and knowledge base articles.

• Present updates to key stakeholders.

• Potential to provide ‘out of hours’ on-call support (approx. 1 week in 6)**.

• Occasional national and international travel.

What you'll need

• Subject matter expertise in supporting POS, self-checkout, or card payment systems.

• Experience with incident/change management in an ITIL environment.

• Strong initiative, solution ownership, and ability to quickly learn new systems.

• Excellent communication and relationship-building skills, serving as a liaison between technical and functional teams.

• Project management experience.

• Desirable: Experience with PowerShell, Python, AI Automation (Gemini), and Google Suite.

• UK driving licence is beneficial.

What you'll receive

• 35 days holiday (pro rata)
• 10% in-store discount
• Sabbatical
• Enhanced family leave
• Pension scheme
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

*Includes a 10% non-contractual London weighting

**Additional payment for each complete week on OOH Support

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.