At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
As our Internal Controls Manager, you’ll play a pivotal role in shaping and delivering Costa’s Internal Controls Framework, helping to ensure our business operates with strong, effective and future ready controls. Acting as a subject matter expert on Sarbanes-Oxley (SOX) requirements, you’ll lead key compliance and assurance activity while providing trusted controls expertise across major transformation and optimisation programmes. Working closely with senior stakeholders across Costa Coffee and The Coca-Cola Company, you’ll help identify and manage emerging risks, strengthen control effectiveness and embed a strong controls culture across our global business.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as an Internal Controls Manager, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
Being an Internal Controls Manager is about so much more than keeping controls on track. It’s your chance to protect our business, strengthen the way we work and help Costa navigate change with confidence, which means you’ll:
• Lead the delivery of our annual Internal Controls Framework, including control documentation, testing and audit readiness.
• Assess and strengthen the effectiveness of our controls, proactively identifying emerging risks, control gaps and opportunities for remediation and improvement.
• Act as a trusted controls expert across transformation and optimisation programmes, ensuring effective controls are embedded into new processes, systems and ways of working.
• Build strong relationships across Costa and Coca-Cola, partnering with senior leaders, process owners and audit teams to deliver controls requirements and successful internal and external audits.
• Lead and support wider risk, governance and compliance activity, from management reporting and training to ESG controls, fraud/loss investigations and ad hoc risk assessments.
Who you are:
It’s your unique ingredients we’re interested in:
• ACA or ACCA qualified (or equivalent) with circa 3-5 years PQE and a deep understanding of Finance processes and their associated control requirements.
• Strong knowledge of SOX and Internal Controls Frameworks, with practical experience of controls design, operational testing and remediation.
• Proven audit experience, with the ability to support successful internal and external audits and maintain strong compliance standards.
• Excellent problem solving and stakeholder management skills, with the confidence to build trusted relationships and influence across different functions and seniority levels.
• Experience supporting transformation and change programmes, combined with strong programme and workload management skills to deliver effectively across multiple priorities.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.
As our Internal Controls Manager, you’ll play a pivotal role in shaping and delivering Costa’s Internal Controls Framework, helping to ensure our business operates with strong, effective and future ready controls. Acting as a subject matter expert on Sarbanes-Oxley (SOX) requirements, you’ll lead key compliance and assurance activity while providing trusted controls expertise across major transformation and optimisation programmes. Working closely with senior stakeholders across Costa Coffee and The Coca-Cola Company, you’ll help identify and manage emerging risks, strengthen control effectiveness and embed a strong controls culture across our global business.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as an Internal Controls Manager, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
Being an Internal Controls Manager is about so much more than keeping controls on track. It’s your chance to protect our business, strengthen the way we work and help Costa navigate change with confidence, which means you’ll:
• Lead the delivery of our annual Internal Controls Framework, including control documentation, testing and audit readiness.
• Assess and strengthen the effectiveness of our controls, proactively identifying emerging risks, control gaps and opportunities for remediation and improvement.
• Act as a trusted controls expert across transformation and optimisation programmes, ensuring effective controls are embedded into new processes, systems and ways of working.
• Build strong relationships across Costa and Coca-Cola, partnering with senior leaders, process owners and audit teams to deliver controls requirements and successful internal and external audits.
• Lead and support wider risk, governance and compliance activity, from management reporting and training to ESG controls, fraud/loss investigations and ad hoc risk assessments.
Who you are:
It’s your unique ingredients we’re interested in:
• ACA or ACCA qualified (or equivalent) with circa 3-5 years PQE and a deep understanding of Finance processes and their associated control requirements.
• Strong knowledge of SOX and Internal Controls Frameworks, with practical experience of controls design, operational testing and remediation.
• Proven audit experience, with the ability to support successful internal and external audits and maintain strong compliance standards.
• Excellent problem solving and stakeholder management skills, with the confidence to build trusted relationships and influence across different functions and seniority levels.
• Experience supporting transformation and change programmes, combined with strong programme and workload management skills to deliver effectively across multiple priorities.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.