F&F Online Product Operations Assistant

About the role As the F&F Online Product Operations Assistant, you'll bring the F&F range to life online and help create an outstanding digital shopping experience for our customers. You'll be at the heart of launching products online, ensuring every item is customer-ready and available at exactly the right time. From managing sample tracking, imagery and product enrichment, to carrying out website launch checks, you'll play a vital role in delivering a seamless online journey. Working closely with Buying, Merchandising, Marketing and Online teams, you'll use your strong attention to detail and product expertise to showcase key ranges, trends and seasonal moments, making sure our products look their very best and inspire customers to shop with confidence. What is in it for you We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details You will be responsible for

• Supporting the successful launch of F&F products online, ensuring products are accurate, enriched and ready to go live.
• Monitoring sample readiness and escalating risks to launch plans where required.
• Reviewing and approving product enrichment, ensuring descriptions, care information and product attributes are accurate and customer friendly.
• Ensuring all legal, compliance and product information requirements are met prior to online launch.
• Working with Marketing and Content teams to ensure imagery is available and aligned to launch dates.
• Supporting the delivery of key events, trends and seasonal campaigns through accurate product setup and website execution.
• Maintaining visibility of launch readiness and resolving issues through collaboration with cross-functional teams.
• Conducting regular website reviews to identify and resolve product, imagery or categorisation issues.
• Providing product knowledge and expertise to support customer experience improvements and website development initiatives.
• Supporting reporting and trade reviews through analysis of key product and performance data.

You will need

• Exceptional attention to detail and accuracy.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Experience in retail, fashion, e-commerce, merchandising, or a similar environment.
• A passion for clothing, customer trends, and delivering great online experiences.
• Strong communication and stakeholder management skills.
• Confidence working with data, systems, and online product information.
• Proficiency in Microsoft Excel and other administrative tools.
• A collaborative approach with the ability to identify and resolve issues effectively.

Desirable:

• Experience in online retail, digital merchandising, or product operations.
• Knowledge of product enrichment, online content processes, or e-commerce platforms.

About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here  for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.