Facilities Specialist – Permanent
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
As a Facilities Specialist, you will lead facilities operations, ensuring a safe, compliant, and high-performing workplace. You'll manage contractors, coordinate planned and reactive maintenance, and maintain Health & Safety compliance. Working closely with stakeholders, you'll also support space management and day-to-day office operations to ensure a seamless workplace experience.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Facilities Specialist there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Facilities Specialist is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
• Lead the day-to-day facilities operations for our St Albans HQ, ensuring a safe, compliant, and high-performing workplace environment.
• Schedule and oversee planned preventative maintenance (PPM) and reactive repairs, ensuring issues are resolved promptly and building systems remain operational.
• Ensure all Health & Safety requirements are met, including reviewing RAMS, maintaining compliance documentation, and supporting audits, risk assessments, and fire safety activities.
• Conduct regular site inspections and workplace audits, identifying improvement opportunities and coordinating remedial actions to maintain high standards across the office.
• Manage contractor and supplier performance against agreed service levels, reviewing service reports, obtaining quotations, and supporting supplier onboarding.
Who you are
It’s your unique ingredients we’re interested in:
• IOSH Managing Safely (or equivalent)
• Experience in Facilities Management, with a strong understanding of industry best practice.
• Proven experience managing contractors and service providers to deliver high-quality outcomes
• Excellent communication and stakeholder management skills, with the ability to build strong working relationships at all levels.
• NEBOSH certification and/or IWFM membership would be advantageous, but is not essential.
Where you’ll work:
Onsite, St Albans Head Office. With flexibility to travel to our Loudwater office on occasion.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
As a Facilities Specialist, you will lead facilities operations, ensuring a safe, compliant, and high-performing workplace. You'll manage contractors, coordinate planned and reactive maintenance, and maintain Health & Safety compliance. Working closely with stakeholders, you'll also support space management and day-to-day office operations to ensure a seamless workplace experience.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Facilities Specialist there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Facilities Specialist is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
• Lead the day-to-day facilities operations for our St Albans HQ, ensuring a safe, compliant, and high-performing workplace environment.
• Schedule and oversee planned preventative maintenance (PPM) and reactive repairs, ensuring issues are resolved promptly and building systems remain operational.
• Ensure all Health & Safety requirements are met, including reviewing RAMS, maintaining compliance documentation, and supporting audits, risk assessments, and fire safety activities.
• Conduct regular site inspections and workplace audits, identifying improvement opportunities and coordinating remedial actions to maintain high standards across the office.
• Manage contractor and supplier performance against agreed service levels, reviewing service reports, obtaining quotations, and supporting supplier onboarding.
Who you are
It’s your unique ingredients we’re interested in:
• IOSH Managing Safely (or equivalent)
• Experience in Facilities Management, with a strong understanding of industry best practice.
• Proven experience managing contractors and service providers to deliver high-quality outcomes
• Excellent communication and stakeholder management skills, with the ability to build strong working relationships at all levels.
• NEBOSH certification and/or IWFM membership would be advantageous, but is not essential.
Where you’ll work:
Onsite, St Albans Head Office. With flexibility to travel to our Loudwater office on occasion.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com