Creative Traffic Coordinator

Creative Traffic Coordinator

Key Responsibilities

Traffic Management & Resource Coordination

• Brief Allocation: Support the allocation of creative briefs across teams, ensuring work is assigned in line with agreed priorities, resource availability, and delivery timelines.

• Brief Coordination: Review incoming briefs for completeness, flagging any missing information and ensuring they are routed to the appropriate teams and individuals.

• Workflow Tracking: Monitor briefs as they move through the creative process, updating schedules and highlighting any risks to timelines or resource capacity.

• Capacity Monitoring: Maintain an up-to-date view of team workloads, identifying potential resource clashes or bottlenecks and escalating concerns to senior team members where appropriate.
• Priority Management: Assist with reprioritising work based on changing business needs, communicating updates clearly to relevant stakeholders.

• Freelance Coordination: Support the onboarding and engagement of freelance resource when required, including raising purchase orders and maintaining associated documentation.

Communication & Collaboration

• Cross-Team Collaboration: Build positive working relationships across Creative, Marketing and wider business teams to ensure projects move smoothly through the workflow.

• Clear Communication: Keep teams informed of scheduling updates, deadlines and changes to resource plans, ensuring expectations are managed effectively.

• Problem Escalation: Identify and communicate potential scheduling or capacity issues early, escalating risks to the Creative Operations Manager where needed.

• Team Support: Provide administrative and coordination support to help maintain an efficient and organised creative workflow.

monday.com Administration & Workflow Support

• System Maintenance: Support the day-to-day up keep of monday.comboards, ensuring project information, statuses and timelines remain accurate and up to date.

• Resource Planning Support: Help maintain workload views and capacity trackers to provide visibility of team utilisation and availability.

• Template Management: Assist with maintaining brief templates, intake forms to ensure consistency across teams.

• Reporting: Update dashboards and reports that provide visibility of project status, teamwork loads and delivery timelines for stakeholders and leadership.

• Data Accuracy: Ensure project data is maintained consistently to support reliable reporting and resource planning.

You Will Have

• Experience in a traffic coordination, project coordination, creative operations or administrative role within a fast-paced environment.
• Excellent organisational skills with the ability to manage multiple tasks and competing priorities.
• Strong attention to detail and a proactive approach to keeping projects and systems up to date.
• Clear and confident communication skills, with the ability to work effectively across different teams.
• An understanding of resource planning and the importance of balancing workloads to meet deadlines.
• Experience using workflow or project management software, with exposure to monday.com desirable.
• Good working knowledge of Microsoft Office applications.
• A positive, adaptable and collaborative attitude with a willingness to learn and develop.
• The ability to remain calm under pressure and escalate issues appropriately when required.
• An interest in creative, fashion, retail, media or digital industries, with an appreciation of the pace and demands of creative project delivery.