About us
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience, from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.
The teams at our Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.
If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.
Halfords operates a Hybrid working policy with this position bring based 2 days per week at our Support Centre in Redditch, West Midlands.
The role
As a Commercial Planning Executive within our Commercial Operations team, you'll sit at the heart of how Halfords plans and governs commercial activity across range reviews, trading strategies, promotional planning, and category development. Working closely with the Commercial Planning Manager, you'll maintain and improve the planning frameworks, trackers, and reporting views that keep commercial delivery aligned, visible, and on track across multiple categories and functions.
Day to day, you'll be consolidating information from across the business, maintaining the stage-gate process through range reviews, producing reports, and building integrated planning views that give decision-makers a clear and reliable picture of where things stand. A meaningful part of the role is also looking at how things are done and finding ways to improve them, whether through better tooling, smarter use of Microsoft 365, dashboards, or exploring how AI and automation can reduce manual effort and sharpen planning accuracy.
This role will involve a level of admin at times and requires someone who is comfortable working without a rigid task list. You'll need to be curious, autonomous, and willing to push for better ways of doing things. The upside is real breadth and exposure, where you'll get a genuine view of how a major national retailer operates commercially, working across multiple functions and with plenty of scope to shape the role as it grows.
Key responsibilities
Support the Commercial Planning Manager in governing and reporting on range review delivery, ensuring alignment with trading strategies, milestones, promotional plans, and commercial priorities
Maintain and continuously improve planning tools, trackers, and reporting views using Microsoft 365 applications, ensuring data is accurate, accessible, and clearly communicated to stakeholders
Build integrated planning views that consolidate commercial activity across categories and functions, supporting decision-making across the 3 to 5 year category and range development cycle
Manage the stage-gate process across range reviews, coordinating activity through each gate and keeping stakeholders informed and on track
Support the identification and monitoring of workload forecasts, resource demands, planning risks, and delivery constraints, enabling timely escalation where needed
Enhance existing Power BI reporting and dashboard solutions to support commercial governance and give Category Heads better visibility of team effectiveness and cross-functional delivery
Identify opportunities to simplify processes and champion the use of technology, automation, and AI to drive productivity and improve planning alignment across the business
About you
Proven experience in retail operations or commercial planning, with a solid understanding of how trading and commercial functions work in practice
Advanced Excel skills including pivot tables and VLOOKUPs, alongside strong working knowledge of Microsoft 365 tools including Lists, Planner, and SharePoint and ideally Microsoft Lists
Experience using Power BI reports and dashboards, with familiarity with Power Automate or emerging AI productivity tools being a strong advantage
Able to analyse and consolidate information from multiple sources and present it clearly in a format that supports decision-making rather than just reporting numbers
Strong planning and coordination capability, with the ability to manage multiple priorities, deadlines, and stakeholder requirements simultaneously
Proactive and solution-focused, with a curious mindset and a genuine interest in improving how things are done through better processes and smarter use of technology
A collaborative communicator with strong attention to detail, comfortable working across commercial, marketing, supply chain, and finance teams to keep things aligned and moving
Reward & benefits
A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
We offer hybrid working with a blend of working in our Support Centre and from home.
You will have access to a wealth of employee discounts across the Halfords suite of products and services.
Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Halfords operates a Hybrid working policy with this position bring based 2 days per week at our Support Centre in Redditch, West Midlands.
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