Role: F&B Breakfast Supervisor – Arcus at The Imperial Hotel
Location: Bloomsbury, London
About Us:
This summer, we opened the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio. ‘Project A’ is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We are looking for an experienced and people‑focused Food & Beverage Breakfast Supervisor to lead service across Arcus. You will oversee daily operations, inspire the team and ensure exceptional guest experiences across morning service.
What You’ll Be Doing:
- Lead and supervise daily food and beverage service.
- Support rota planning, staffing levels and team performance.
- Handle guest feedback, complaints and service recovery professionally.
- Ensure compliance with licensing, health & safety and hygiene standards.
- Oversee stock control, cash handling and service readiness.
- Conduct pre‑shift briefings and motivate teams through hands‑on leadership.
Who You Are:
- Proven experience supervising F&B teams in hospitality environments.
- Strong people‑management, organisation and communication skills.
- Confident user of MS Office.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Ready to Lead from the Front?
If you thrive in fast‑paced hospitality and enjoy developing people, we’d love to hear from you!