About the role
You will be responsible for Own application support — ensure reliability of key business systems and live environments. Troubleshoot and analyse issues — perform root‑cause analysis, escalate when needed, and prevent repeat incidents. Lead major incidents — coordinate communication and drive resolution. Improve support processes — contribute to post‑incident reviews, documentation, and knowledge sharing. Work with infrastructure — support VMware on‑prem environments and Azure services. Automate operations — including Linux OS patching and scripting. Administer systems — across both Windows and Linux servers. Participate in on‑call support (1 week/month, compensated). Engage in cross‑functional training within Fulfilment/Distribution services. You will need Core Skills
Nice to Have
Why This Role Matters
You’ll be a trusted technical specialist — not just keeping systems running, but shaping how we support, maintain, and evolve them. If you enjoy solving complex problems, improving processes, and working across infrastructure and applications, this role is for you. About us Tesco Technology was established in Prague to support Tesco’s retail business in Central Europe and across the Tesco Group. What began as a regional center over 25 years ago has evolved into a modern, forward-thinking team, driving innovation and digital transformation throughout the region. With operations in the UK, Ireland, India, Hungary, Poland, and the Czech Republic, we’re committed to delivering great value to our customers every day.
Prague, Czechia — Hybrid (3 days onsite)
We’re looking for an experienced Application Support Engineer. In this role, you’ll support and enhance the systems that keep our business running — combining deep technical troubleshooting with hands‑on work across Linux, databases, and infrastructure.
You’ll be the go‑to expert for critical applications, ensuring stability, performance, and continuous improvement across our technology landscape.
What is in it for you Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with (for all):- Up to 20% yearly salary bonus - based on both individual and business performance
- Sick leave Compensation
- 1 extra week of annual leave above your legal entitlement of 4 weeks of annual leave of paid leave to support our well-being and family life
- Pension insurance contribution
- Cafeteria benefit system & Multisport card
- Training and Development Plan, supported by certified training and learning platforms like Udemy, Udemy Pro and LinkedIn
- Referral Bonus
- Flexible work time
You will be responsible for Own application support — ensure reliability of key business systems and live environments. Troubleshoot and analyse issues — perform root‑cause analysis, escalate when needed, and prevent repeat incidents. Lead major incidents — coordinate communication and drive resolution. Improve support processes — contribute to post‑incident reviews, documentation, and knowledge sharing. Work with infrastructure — support VMware on‑prem environments and Azure services. Automate operations — including Linux OS patching and scripting. Administer systems — across both Windows and Linux servers. Participate in on‑call support (1 week/month, compensated). Engage in cross‑functional training within Fulfilment/Distribution services. You will need Core Skills
- Oracle and SQL expertise — ability to write queries and work confidently with relational databases
- Strong Linux command‑line knowledge
- Ability to read and understand code (shell scripts, C, etc.) and write simple scripts
- Solid understanding of incident & problem management practices
- Clear communication with both end users and global engineering teams
- English at B2 level
Nice to Have
- Experience in Agile or OpsDev environments
- Awareness of retail technology and non‑functional requirements
Why This Role Matters
You’ll be a trusted technical specialist — not just keeping systems running, but shaping how we support, maintain, and evolve them. If you enjoy solving complex problems, improving processes, and working across infrastructure and applications, this role is for you. About us Tesco Technology was established in Prague to support Tesco’s retail business in Central Europe and across the Tesco Group. What began as a regional center over 25 years ago has evolved into a modern, forward-thinking team, driving innovation and digital transformation throughout the region. With operations in the UK, Ireland, India, Hungary, Poland, and the Czech Republic, we’re committed to delivering great value to our customers every day.